Terms & Conditions
By using this website or registering for a Redwood Global Learning program, you agree to the following terms.
Program Information
Program details, itineraries, activities, accommodation, and schedules are subject to availability and may change when necessary.
Payments & Bookings
Bookings are confirmed only after the required payment has been received. Program fees and payment schedules will be communicated before confirmation.
Cancellation & Refunds
Cancellation and refund conditions vary by program. Any applicable non-refundable fees and cancellation charges will be communicated at the time of booking.
Changes & Delays
Redwood Global Learning may modify schedules, activities, accommodation, transportation, or itineraries when required due to weather, safety, availability, government regulations, or other circumstances beyond our reasonable control.
Third-Party Services
Some services, including flights, hotels, transportation, activities, and other arrangements, may be provided by independent third-party providers. Redwood Global Learning is not responsible for delays, cancellations, service interruptions, loss, damage, or other issues caused by third-party providers, except where required by applicable law.
Travel Documents
Participants are responsible for obtaining valid passports, visas, permits, travel insurance, and other documents required for their journey. Redwood Global Learning is not responsible for visa refusals, denied entry, expired documents, or related expenses.
Personal Belongings
Participants are responsible for their luggage, valuables, money, passports, and personal belongings. Redwood Global Learning is not responsible for loss, theft, or damage to personal belongings, except where required by law.
Health & Safety
Participants are responsible for informing Redwood Global Learning of relevant medical, dietary, or accessibility requirements before the program. Participants must follow all safety instructions and applicable local laws.
Participant Conduct
Participants must behave responsibly and respectfully and follow the instructions of Redwood Global Learning, program partners, accommodation providers, and local authorities. Redwood reserves the right to remove a participant from a program in cases of serious misconduct or where safety is a concern.
Unforeseen Circumstances
Redwood Global Learning shall not be responsible for delays, cancellations, losses, or additional expenses resulting from circumstances beyond its reasonable control, including natural disasters, extreme weather, strikes, government restrictions, civil unrest, pandemics, transportation disruptions, or similar events.
Liability
To the maximum extent permitted by applicable law, Redwood Global Learning is not responsible for indirect or consequential loss, additional expenses, inconvenience, or damages arising from participation in a program, except where such liability cannot legally be excluded.
Travel Insurance
Participants are responsible for obtaining appropriate travel insurance covering medical emergencies, trip cancellation, travel delays, baggage, and other relevant travel risks.
Acceptance
By registering for a Redwood Global Learning program, participants and, where applicable, their parent or legal guardian confirm that they have read and accepted these Terms & Conditions and any program-specific terms provided during registration.
Privacy
Personal information provided through the website or registration process will be handled in accordance with our Privacy Policy.
Contact
For questions regarding these Terms & Conditions, please contact Redwood Global Learning through the contact details provided on our website.
Have Questions?
If you have any questions regarding these Terms & Conditions, please don't hesitate to reach out to our team.
Contact Us